Terms & Conditions
Last Updated: 14 DECEMBER 2024
Welcome to Sensoreal Enterprises by ARAM PERCEPTION EXPERIENCES AND TECHNOVATIONS LLP! These Terms & Conditions (“Terms”) govern your access to and use of our website(s), services, and any content made available through these platforms (collectively, the "Websites"). By accessing, browsing, or using our Websites, you agree to abide by these Terms and acknowledge that they constitute a legally binding agreement between you (“User”) and Sensoreal (“Company,” “We,” “Our,” or “Us”).
Please read these Terms carefully. They outline your rights, responsibilities, and obligations while using our Websites. If you do not agree to these Terms, you must not access or use our services.
In addition to these Terms, specific policies and additional terms may apply to certain services offered by Sensoreal. By using such services, you agree to comply with any supplemental terms and conditions or policies incorporated herein by reference.
We reserve the right to update or amend these Terms at any time, at our sole discretion. Your continued use of the Websites following the posting of changes signifies your acceptance of those changes.
If you have questions or require clarifications regarding these Terms, feel free to contact us at hello@sensoreal.in.
INTRODUCTION
ARAM PERCEPTION EXPERIENCES AND TECHNOVATIONS LLP., (“Sensoreal”) and its subsidiaries, (collectively, “Sensoreal” or “We” or “Us” or “Our”) provide www.sensorealenterprises.com, as well as the other websites that We operate and that link to these Terms of Use (collectively and individually, “Websites”) to you subject to these Terms of Use (“Terms”). By accessing and using the Websites, you accept and agree to be bound by these Terms and by Sensoreal’s Privacy Policy found here. If you do not agree to these Terms, you may not access or use the Websites. In addition, when accessing the Websites you shall be subject to any posted guidelines or rules applicable to the Websites, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms.
Should there be any conflict between these Terms and any statement of work, master service agreement or any other service agreement concluded with Sensoreal (“Service Agreement”), the Service Agreement shall prevail.
1. Modification of Terms
These Terms, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such modifications, additions, or deletions (“Modifications”) will be effective immediately upon posting. Your use of the Websites after such posting shall be deemed to constitute your acceptance of such Modifications.
2. Changes to Websites
We may change or discontinue any aspect, service, or feature of the Websites at any time, including, but not limited to, content, availability, and equipment needed for access or use.
3. Registration
You may be given the opportunity to register via an online registration form/or assisted onboarding by our team or by participating in Interactive Areas, such as feedback forms, forums, and other community features, to create a user account (“Your Account”) that may allow you to provide feedback to users of Our services and/or Websites (“Users”), receive information from Us or Users and/or participate in certain features on the Websites. We will use the information you provide in accordance with the Privacy Policy. By registering you represent and warrant that all information that you provide on the registration form is current, complete, and accurate to the best of your knowledge. You agree to maintain and promptly update your registration information on the Websites so that it remains current, complete, and accurate. You are responsible for obtaining and maintaining all connectivity, computer software, hardware, and other equipment needed for access to and use of the Websites and all charges related to the same.
4. User Content Guidelines
The following terms apply to content submitted by you:
4.1 The Websites may contain feedback forms, comments sections, discussion forums, or other interactive features (“Interactive Areas”) in which you may post or upload your feedback or other user-generated content, comments, video, photos, messages, other materials, or items (collectively, “User Content”). You are solely responsible for your use of any Interactive Areas and you use them at your own risk. Interactive Areas are available for individuals aged 13 years or older. By submitting User Content to an Interactive Area, you represent that you are 13 years of age or older and, if you are under the age of 18, you either are an emancipated minor or have obtained the legal consent of your parent or legal guardian to enter into these Terms, submit content, and participate on the Websites.
4.2 By submitting any User Content or participating in an Interactive Area within or in connection with the Websites, you agree that you will not upload, post or otherwise transmit any User Content that (a) violates or infringes in any way upon the rights of others, including any statements which may defame, harass, stalk or threaten others; (b) you know to be false, misleading or inaccurate; (c) contains blatant expressions of bigotry, racism, racially or ethnically offensive content, hate speech, abusiveness, vulgarity or profanity; (d) contains or advocates pornography or sexually explicit content, pedophilia, incest, bestiality, or that is otherwise obscene or lewd; (e) violates any law or advocates or provides instruction on dangerous, illegal, or predatory acts, or discusses illegal activities with the intent to commit them; (f) advocates violent behavior; (g) poses a reasonable threat to personal or public safety; (h) contains violent images of killing or physical abuse that appear to have been captured solely, or principally, for exploitative, prurient, or gratuitous purposes; (i) is protected by copyright, trademark, trade secret, right of publicity or other proprietary right without the express permission of the owner of such copyright, trademark, trade secret, right of publicity or other proprietary right. The burden of determining that any User Content is not protected by copyright, trademark, trade secret, right of publicity, or other proprietary right rests with you. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, trade secrets, rights of publicity, or other proprietary rights or any other harm resulting from such a submission. Any person determined by Sensoreal, in its sole discretion, to have violated the intellectual property or other rights of others shall be barred from submitting or posting any further material on the Websites; (j) does not generally pertain to the designated topic or theme of any Interactive Area; (k) contains any unsolicited or unauthorized advertising or promotional materials with respect to products or services, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any other form of solicitation; or (l) uses the name or likeness of an identifiable natural person without such person’s consent.
4.3 You agree not to represent or suggest, directly or indirectly, Sensoreal’s endorsement of User Content.
4.4 You agree not to upload, post, or otherwise transmit any User Content, software, or other materials that contain (or may contain) a virus or other harmful or disruptive component.
4.5 You agree not to use any service, technology, or automated system to artificially inflate the page views that your User Content receives. This includes pay-per-click services, web “robots” and any other current or future technologies. You also agree not to direct any third party to use these services, technologies, or automated systems on your behalf.
4.6 You agree not to use any technology, service, or automated system to post more User Content than an individual could upload in a given period of time.
4.7 Any conduct that We, in Our sole discretion, believe restricts or inhibits anyone else from using or enjoying the Websites will not be permitted. We reserve the right in our sole discretion to remove or edit User Content submitted by you.
4.8 We are not responsible for the accuracy or credibility of any User Content and do not take any responsibility or assume any liability for any actions you may take as a result of reading User Content posted on the Websites. Through your use of Interactive Areas, you may be exposed to content that you may find offensive, objectionable, harmful, inaccurate, or deceptive. There may also be risks of dealing with underage persons, people acting under false pretense, international trade issues, and/or foreign nationals. By using Interactive Areas, you assume all associated risks.
4.9 We have the right, but not the obligation, to monitor User Content posted or uploaded to the Websites to determine compliance with these Terms and any operating rules established by Us and to satisfy any law, regulation, or authorized government request. Although We have no obligation to monitor, screen, edit, or remove any of the User Content posted or uploaded to the Websites, We reserve the right, and have absolute discretion, to screen, edit, refuse to post, or remove without notice any User Content posted or uploaded to the Websites at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content posted to the Websites at your sole cost and expense. The decision by Sensoreal to monitor and/or modify User Content does not constitute nor shall it be deemed to constitute any responsibility or liability in any manner on Our part in connection with or arising from your use of Interactive Areas on the Websites.
4.10 By submitting User Content to the Websites, you automatically grant Us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distribute, sublicense (through multiple tiers) and otherwise exploit such User Content (in whole or in part) in any form, media or technology now known or hereafter developed, without payment to you or to any third parties. Additionally, to the fullest extent permitted under applicable law, you waive your moral rights in the User Content and agree not to assert such rights against us. You represent and warrant to Us that you have the full legal right, power, and authority to grant to Us the license provided for herein, that you own or control the complete exhibition and other rights to the User Content you submitted for the purposes contemplated in this license and that neither the User Content nor the exercise of the rights granted herein shall violate these Terms, or infringe upon any rights, including the right of privacy or right of publicity, or constitute a libel or slander against, or violate any common law or any other right of, or cause injury to, any person or entity. You further grant to Us the right, but not the obligation, to pursue at law any person or entity that violates your or Our rights in the User Content by a breach of these Terms.
5. User Conduct Guidelines
The following terms apply to your conduct when accessing or using the Websites:
(a) you agree not to interfere with or disrupt the Websites or the servers or networks connected to the Websites, or disobey any requirements, procedures, policies or regulations of networks connected to the Websites; (b) you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of the Websites, use of the Websites, or access to the Websites; (c) you agree not to engage in any activity that would constitute a criminal offense or give rise to a civil liability; (d) you agree not to impersonate any person or entity, including, but not limited to, Sensoreal employee, affiliate, agent, or contractor, or falsely state or otherwise misrepresent your affiliation with any person or entity; and (e) you agree not to interfere with any other User’s right to privacy, including by harvesting or collecting personally-identifiable information about Users or posting private information about a third party.
6. Users of Paid Subscription Services
As part of a paid subscription, you may open a new project described by a unique project identification number provided by Us (“Project”). We reserve the right to close Projects where you have not provided feedback or confirmation of completion within fourteen (14) calendar days from delivery of any Service, regardless of whether or not the project is complete. Furthermore, We reserve the right to close a Project if it is still ongoing thirty (30) days after the User has received notice that the Project has commenced and has offered no feedback whatsoever to Sensoreal. Subject to the terms of the Service Agreement, We will provide reasonable support to start a new Project for any remaining work.
7. Copyright Infringement and Intellectual Property Policy
We respect the intellectual property rights of others and expect users of our Websites to do the same. In accordance with applicable laws in India, including the Copyright Act, 1957, we reserve the right to, at our discretion, terminate, suspend, or restrict access to user accounts, or take other appropriate actions against users who infringe upon the intellectual property rights of others. Additionally, we may remove, disable, or delete access to content that we deem infringing.
If you believe that your copyrighted content or intellectual property has been used on our Websites in a manner that constitutes copyright infringement under Indian law, or if our Websites include references or links to third-party sites, applications, or services hosting infringing content, you may notify us by submitting a complaint in writing to the designated grievance officer set forth below.
PROCEDURE FOR MAKING A COPYRIGHT INFRINGEMENT CLAIM
In accordance with Indian Copyright Law, please submit a document via registered post or email that includes the following information to notify us of alleged infringement:
Identification of the Copyrighted Work
Specify the work(s) that you claim have been infringed. If multiple copyrighted works are covered under one notification, you may include a representative list of such works.
Identification of the Infringing Material
Provide sufficient details about the material you believe to be infringing (or the subject of infringing activity). This should include, but is not limited to:
The exact location or URL of the material on the Websites.
Information sufficient for us to locate and identify the material on our Websites.
Your Contact Information
Include your full name, mailing address, telephone number, and email address to enable us to reach out to you for any further clarification.
Statement of Good Faith Belief
Include a statement such as:
“I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or applicable laws of India, including exceptions such as fair dealing.”
Declaration of Accuracy and Authorization
Provide a declaration stating:
“I hereby declare that the information in this notification is accurate, and under penalty of perjury, I am the owner of, or am authorized to act on behalf of, the owner of the copyrighted work that is allegedly infringed.”
Signature
Ensure your complaint includes either your physical or digital signature to authenticate the request.
SUBMIT YOUR CLAIM
Please deliver your notice to Sensoreal’s Grievance Officer at the address below:
Grievance Contact: Grievance Officer, Sensoreal by ARAM PERCEPTION EXPERIENCES AND TECHNOVATIONS LLP
Operational Address: G-304, Palladium Plus Society, Dhanori-Lohegaon Road, Madhav Nagar, Lohegaon, Pune, 411015.
Phone: +91-96248-22262
Email Address: hello@sensoreal.in
Please note that the Grievance Officer handles claims of copyright infringement exclusively. For non-copyright-related queries, you may contact us at hello@sensoreal.in.
MISREPRESENTATIONS AND RESPONSIBILITY
Under the Indian Copyright Act, submitting a false claim of infringement may expose the complainant to liability, including costs and damages for wrongful removal or action.
Before submitting a notice, ensure:
The material in question is genuinely infringing your copyright.
That relevant defenses, exceptions, or limitations under the Copyright Act, 1957, such as fair dealing for criticism, review, or reporting of current events, do not apply.
8. Our Intellectual Property Rights
All text, graphics, photographs, trademarks, logos, icons, user interfaces, sounds, music, videos, artwork, software, and computer code (collectively, “Content”), including but not limited to the “look and feel”, layout, design, structure, color scheme, selection, combination and arrangement of the Content present on the Websites is owned by or licensed to us. Such Content is protected by copyright, trademark, trade dress, and various other intellectual property and unfair competition laws.
Except with Our express written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, create derivative works of, republish, or transmit the Websites or Content (in whole or in part) in any way or through any medium for distribution, publication or any commercial purpose.
9. Disclaimer of Warranty; Limitation of Liability
(A) YOU EXPRESSLY AGREE THAT USE OF THE WEBSITES IS AT YOUR SOLE RISK. SENSOREAL, ITS AFFILIATES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, CONTRACTORS, THIRD-PARTY CONTENT PROVIDERS, THIRD-PARTY SERVICE PROVIDERS OR LICENSORS DO NOT WARRANT THAT USE OF THE WEBSITES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITES, NOR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE WEBSITES.
(B) THE WEBSITES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS.
(C) TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL SENSOREAL, OR ITS FUTURE PARENT OR AFFILIATED COMPANIES, BE LIABLE TO YOU FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION OR FOR ANY FORM OF DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE WEBSITES OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE WEBSITES, OR ANY ALLEGED COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF PROPERTY, AND/OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF OR POSTING OF ANY RECORD, CONTENT, OR TECHNOLOGY, PERTAINING TO OR ON THE WEBSITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF SENSOREAL OR FUTURE PARENT OR AFFILIATED COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT SENSOREAL OR FUTURE PARENT OR AFFILIATED COMPANIES ARE NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF USERS OF THE WEBSITES OR ANY THIRD PARTIES.
IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
(D) We disclaim any and all liability of any kind for any unauthorized access to or use of your personally identifiable information. By accessing the Websites, you acknowledge and agree to Our disclaimer of any such liability. If you do not agree, you should not access or use the Websites.
10. Indemnification
You agree to defend, indemnify, and hold harmless Sensoreal, its affiliates, and their respective directors, officers, employees, contractors, and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of the Websites by you. Sensoreal reserves the right to take over the exclusive defense of any claim for which We are entitled to indemnification under this section. In such event, you shall provide Sensoreal with such cooperation as is reasonably requested by Sensoreal.
11. Termination
We may terminate or suspend these Terms at any time without notice to you. Without limiting the foregoing, We shall have the right to immediately terminate your access to the Websites in the event of any conduct by you which We, in our sole discretion, consider to be unacceptable, or in the event of any breach by you of these Terms. The provisions of Sections 2, and 5-11 shall survive termination of these Terms.
12. Governing Law
Any disputes, claims, or controversies arising out of or in connection with your access to, or use of, the Websites, including but not limited to the provision of content, services, or technology on or through the Websites, shall be governed by and construed exclusively in accordance with the laws of India, including but not limited to the Information Technology Act, 2000, the Indian Contract Act, 1872, and the Copyright Act, 1957.
You hereby irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts situated in Mumbai, Maharashtra, for any disputes, claims, or controversies arising out of or relating to these Terms. You further waive any objection to the laying of venue of any such legal proceedings in Mumbai courts and agree not to plead or claim that any litigation brought in such courts has been filed in an inconvenient forum.
You also agree to waive any rights to a jury trial where applicable under Indian law, and consent to the resolution of disputes in the courts as stated herein.
For reporting violations of these Terms, you may contact us at hello@sensoreal.in
13. Miscellaneous
These Terms and any operating rules for the Websites established by Us constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter. The provisions of these Terms are for the benefit of Sensoreal, its affiliates, and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any part of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, it will be replaced with language reflecting the original purpose in a valid and enforceable manner. The enforceable sections of these Terms will remain binding upon the parties. The section headings used herein are for convenience only and shall not be given any legal import.
14. contact us
If you have questions regarding this Policy or about the Terms and Conditions of Sensoreal, please contact us by email at hello@sensoreal.in, or at: ARAM PERCEPTION EXPERIENCES AND TECHNOVATIONS LLP., G-304, Palladium Plus Society, Dhanori-Lohegaon Road, Madhav Nagar, Lohegaon, Pune, 411015.